Frequently Asked Questions

how does the sona app help sleep & anxiety?

sona’s original music is designed to increase alpha & theta brain waves and lower stress hormones, helping the listener achieve a relaxed state in minutes.

how does the sona app work?

sona personalizes your playlist based on reported symptoms, time of day and listening habits. just complete the two-question mental health survey during sign up to get your ‘listening prescription’.

simply press the ‘play music’ button on the home screen and let sona do the rest.

a sleep timer automatically starts, so you can enjoy original, curated, relaxing music and breathing exercises to help you unwind and destress.

is the sona app free?

after downloading the app, a 14-day free trial of sona premium starts. after it ends, you can subscribe to the premium version or select the free version with limited features.

when should I use the sona app?

use sona at night before sleep or during the day in a quiet environment. try listening for at least 10 minutes, or as long as you need to feel relief. be still, close your eyes, and minimize distractions for better results. you may use the app while you meditate or practice breathwork.

how long does it take to feel the effects?

try listening for at least 10 minutes, or as needed.

how loud should i play the music?

we recommend listening at a moderate or low volume for best results.

how does the AI work?

sona’s song recommendation engine personalizes music for listeners based on their symptoms, listening habits and time of day.

can i use the sona app for my child?

many listeners use sona to put their kids to bed. please use an external speaker or mobile phone speaker placed at a distance to protect the child’s hearing and play at a low volume. 

how do i redeem my extended free trial code?

To redeem your code, complete the following steps: 

1. Click “get sona premium” button on the Home Screen.

2. Click “extend trial” on the bottom left.

3. Enter code. 

can i use the sona app with external speakers?

yes - while the music is playing, tap the three dots on the lower right portion of the screen and select 'devices.'

can i choose the songs?

sona is designed to be a passive listening experience, but sona premium subscribers can save & listen to their favorite songs. 

how can i contact the team?

to contact a member of the sona team, please click here and complete the form.